Frequently Asked Questions

Do you have a disabled access?

Yes, to the rear of the building.

Is there a discount for pensioners?


What happens during an appointment?

For the first visit, you will be required to fill out a medical history form listing any medical conditions you have or have had in the past and provide a list of any medication you may be taking prescribed by your doctor — this is a legal requirement and confidential.

There will be a general foot assessment including discussion of the foot shape and how it relates to function, circulation, including assessment of the foot pulses and checking foot reflexes. This is followed by treatment of the condition or conditions that the appointment was made to address.

This is a medical service — there is no nail painting or beauty treatment given.
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Is there car parking available at the surgery?

As the surgery is located in the town centre there are a number of car parks close by including on–street parking in Crawley High Street.
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How can I deal with my hard skin myself?

You can control a small amount of hard skin by gently rubbing with a pumice stone or chiropody sponge and applying a moisturising cream to the feet daily. The cream delays callus build–up and helps improve the skin’s natural elasticity.

Most calluses are symptoms of an underlying problem like a bony deformity, a particular style of walking, or inappropriate footwear. Some people have a natural tendency to form callus because of their skin type. Elderly people have less fatty padding tissue on the soles of their feet and this can lead to callus forming on the balls of the foot. In this case a padded insole in the shoe can be helpful.
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What can be done for sweaty feet?

There are more sweat glands per inch in our feet than anywhere else in the body, and their function is to keep the skin moist and therefore supple. They produce sweat all the time not just in response to heat, but are also very sensitive to emotion so mental or emotional stress can also be a trigger for excessive sweat.

Simple hygiene is usually effective in dealing with sweaty feet. Careful consideration of footwear and socks is essential. Well–fitting shoes made of leather, which allow your feet to breath are best. As a lot of sweat is absorbed by insoles and the uppers of shoes allow them to dry out thoroughly before wearing them again, if possible try not to wear the same shoes every day.

Removable insoles are a good idea if the same shoes have to be worn daily — swap insoles instead. Socks that absorb moisture well, such as wool or wool/cotton mixtures will also help. Always wash socks before using them again.

An added problem that often accompanies sweaty feet is foot odour. This is caused by bacteria on the skin breaking the sweat down, which releases an offensive smell. This can usually be prevented by careful hygiene such as washing the feet with an anti–bacterial soap such as Hibiscrub, or the anti–bacterial hand gels. These gels, used sparingly, can also be of benefit on the inside of shoes to ‘tame’ bacterial populations.
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How can I treat Athlete’s Foot?

Athlete’s Foot is a fungal infection. It can lead to intense itching, cracked, blistered or peeling areas of skin, redness and scaling. It can occur on moist, waterlogged skin, especially between the fourth and fifth toes, or on dry, flaky skin around the heel or elsewhere on the foot.

It is caused by a number of fungal species, and once your feet have been contaminated, the warm dark and moist environment of feet cramped in shoes or trainers provides the ideal breeding ground for the fungus.

Firstly, change your footwear on a regular basis. There is no point sorting your feet out if you constantly re–infect them by putting them into damp, fungally infected shoes. It takes 24–48 hours for shoes to dry out properly, so alternate your shoes daily.

Wash your feet daily and allow them to dry properly before putting on socks and shoes Many of the over–the–counter creams, ointments, lotions, powders of dry powder sprays are very effective. However, most of them take up to 4 weeks to work so a degree of commitment and perseverance is required because treatment failure and early recurrence of the infection are common problems if the recommended course of treatment is not followed.

If your condition is severe, keeps recurring, or is associated with nail infection then it would be wise to seek your doctor’s advice.
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How can I treat a verruca?

A verruca is a viral infection that is commonly caught in places that are damp and people are going around barefoot such as changing rooms at swimming pools and leisure centres. The virus needs healthy dividing skin cells for its survival. There are many different treatments available to deal with verrucae, but the two most effective and painless that we use are compeed blister/corn plasters and banana skin.

The Compeed is a ‘smart’ plaster: a plastic plaster that allows moisture out from the skin but prevents moisture, light and oxygen through the plaster thus denying the virus the healthy environment that it needs for its survival. The ‘trick’ with Compeed is to keep each plaster on for as long as possible. They will usually survive a shower a day and stay in place for a week. Keep on applying the plasters until the verruca disappears. The plasters will do no harm to perfectly healthy skin, however follow the advice on the Compeed carton.

The other treatment is banana skin. Cut a piece of banana skin to roughly the size of the verruca and put the side of the banana skin that is closest to the fruit onto the verruca and secure it in place with surgical tape. Every time the tape comes off replace the treatment with fresh banana skin until the verruca is clear. This usually takes approximately 4–6 weeks.

There is an enzyme in banana skin that prevents abnormally rapid skin cell division. The verruca virus normally makes the skin cells divide very rapidly to ensure its survival, therefore the banana skin stops the virus from surviving.

Both these treatments are safe, painless and gentle. There is no need to rub, scrape or pare down the verruca with either of them. However, they do both require a certain amount of perseverance.
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01293 525969
6 Haslett Avenue West
West Sussex
RH10 1HS
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Opening Hours
Monday: 7am to 5pm
Tuesday: 7am to 7pm
Wednesday: 7am to 5pm
Thursday: closed
Friday: 7am to 5pm